Privacy Policy
Effective date: 11 September 2026
This Privacy Policy explains how SSP Ecommerce Services Pvt. Ltd., operating the Seller Selling Point service brand (“SSP”, “we”, “us”), collects, uses, stores, protects, shares and deletes information when you visit this website, contact us or engage us for marketplace-support services.
1. Information we collect
We may collect contact and business information you provide, including your name, business email, telephone number, company details, marketplace preferences and enquiry message. During a contracted engagement, we may also process seller-account, catalogue, advertising, inventory, order, support and other marketplace information that you authorise us to access.
Our hosting and security systems may automatically record limited technical information such as IP address, browser type, access time, requested page and security events.
2. How we use information
- Respond to enquiries and prepare service proposals.
- Deliver contracted marketplace services and customer support.
- Maintain service quality, security, access control and audit records.
- Comply with marketplace requirements, contracts and applicable law.
- Investigate misuse, unauthorised access or security incidents.
3. Amazon and marketplace information
Marketplace information is processed only for the seller-authorised service purpose and according to the permissions granted by the seller. SSP does not claim ownership of seller or marketplace information. Access should be limited to personnel and roles required for the agreed work. Amazon Information, where applicable, is handled in accordance with Amazon’s Data Protection Policy and other applicable Amazon requirements.
4. Sharing
We do not sell personal information. Information may be shared only with authorised personnel, contracted infrastructure or professional service providers that support the service, a marketplace when required for an authorised seller workflow, or government and legal authorities when required by law. Service providers are expected to use information only for the instructed purpose and protect it appropriately.
5. Storage and protection
We use reasonable administrative, technical and organisational measures appropriate to the information and service, including access restrictions, credential controls, secure transmission, system updates, monitoring and incident-management procedures. No online system can be guaranteed to be completely secure.
6. Retention and deletion
We retain information only for the period needed to answer an enquiry, deliver the contracted service, satisfy legitimate recordkeeping needs, or comply with applicable law and marketplace requirements. Access is removed when it is no longer required. Information is securely deleted or rendered inaccessible when the applicable retention period ends, subject to legally required records and protected backups.
7. Cookies and website analytics
This website may use essential cookies required for security and operation. If non-essential analytics or marketing cookies are introduced, appropriate notice and choices will be provided where required.
8. Your choices and rights
Subject to applicable law, you may request access, correction or deletion of your personal information, object to or restrict certain processing, or withdraw consent where consent is the basis for processing. We may need to verify your identity before completing a request.
9. Security incidents
Suspected security incidents are assessed, contained, investigated and remediated under our incident-response process. Where Amazon Information is involved, Amazon is notified at security@amazon.com within 24 hours of detection as required by Amazon policy. Other affected parties and authorities are notified where legally or contractually required.
10. Contact
Privacy enquiries and requests can be sent to info@sspecommerce.com or made by telephone at +91 72248 13564. SSP Ecommerce Services Pvt. Ltd. is based in Jabalpur, Madhya Pradesh, India.
11. Updates
We may revise this policy to reflect changes in our services, legal requirements or marketplace policies. The effective date above identifies the latest published version.