Service
Hand over the daily work. Keep full control of your account.
Orders, stock, prices, returns and notifications need attention every single day. Our team runs these routine operations for you, inside limited permissions, with a clear report every week.
- Written scope before work starts
- No password sharing
- You own your accounts
Sound familiar?
Common problems we solve
Orders and returns pile up
Every missed return claim or late dispatch costs money and hurts your ratings.
Stock and prices go out of sync
Out-of-stock listings and wrong prices lose sales and can trigger cancellations.
Notifications get missed
A warning that is not answered in time can turn into a deactivated listing.
No time to plan growth
When every day goes into routine tasks, promotions and new products never happen.
What’s included
Everything in our account management service
Pick the full service or only the parts you need. The exact tasks are written into your scope before work begins.
Daily operations
- Inventory and price updates
- Order processing coordination
- Returns, claims and reimbursement follow-up
- Buyer message monitoring and drafts
Account care
- Account health metric monitoring
- Policy notification tracking
- Listing quality checks
- Review and rating monitoring
Growth and reporting
- Deal, coupon and promotion setup
- Weekly operations summary
- Monthly review call
- A running list of growth recommendations
What you get
Clear deliverables, in writing
You always know what you are paying for. These are the typical deliverables; your written scope lists exactly what is included for you.
Named account manager
Daily task log
Weekly report
Claims tracker
Promotion calendar
Monthly review call
How it works
From first call to results
Account audit
We review your accounts, open issues and current routines.
Scope and routine
We agree tasks, timings and permissions in writing.
Daily operations
Our team handles the agreed tasks every working day.
Report and review
You get a weekly summary and a monthly review call.
Who it is for
Built for sellers like you
Sellers short on time
You spend hours a day on routine marketplace tasks.
Multi-marketplace sellers
You sell on two or more marketplaces and juggle dashboards.
Brands without an e-commerce team
You want expert hands without hiring a full team.
Growing sellers
Order volume is rising and routines are starting to slip.
Good to know
Typical timelineOnboarding takes about one week: audit, scope and access setup. Daily operations start as soon as you approve the scope.
Not included
- Physical packing, shipping and warehouse work
- Advertising management (available as a separate service)
- Advertising spend and marketplace fees
FAQ
Questions about account management
Do you need my password?
No. You add us as a user with only the permissions the agreed tasks need. You can see everything we do and remove access at any time.
What are your working hours?
Monday to Saturday, 10:00 to 19:00 IST. Urgent issues reported by phone or WhatsApp are prioritised.
How will I know what was done?
Every task is logged. You get a weekly written summary and a monthly review call with your account manager.
Can I stop the service?
Yes. Notice periods are set out in your written agreement. When we stop, our access is removed and any data is deleted or returned.
Related services
Often combined with this
Account setup and launch
Seller registration, GST and document readiness, brand registry guidance and a launch checklist for each marketplace.
Cataloguing and listings
Accurate titles, attributes, descriptions and variations, bulk uploads and category approval support.
Advertising management
Sponsored ads setup, keyword and bid management, budget control and clear spend-versus-sales reporting.
Contact us
Get in touch for support and queries
Tell us about your business and the marketplaces you sell on. We reply within one working day.
- Written scope and quote first
- Permission-based access only
- Direct support, Monday to Saturday